Unconditional Quality Guarantee for Manufacturing & Assembly

Terms & Conditions of 12 to 18 Months Golden Warranty

Backed by your trust, reinforced by TPS Electrical’s formal technical commitment

All manufactured panels—including distribution, control, and PLC systems—are delivered to our esteemed clients with a written, unconditional 12 to 18-month warranty certificate covering assembly defects and correct operation.

Why TPS Electrical’s Warranty is a Real Guarantee

We have absolute engineering confidence in every stage of design, busbar calculations, and panel wiring.

Written Certificate with Hologram & Serial Number

Accompanied by the technical passport of each cubicle, a formal certificate featuring the panel’s serial number and exact delivery date is provided, signed by the Quality Control (QC) manager.

Immediate Expert Dispatch to Project Site

In the event of an assembly error or functional disturbance, our technical team is deployed to the client’s site as quickly as possible to inspect and resolve the issue.

Free Repair or Replacement of Parts & Labor

All technical measures, including readjustments, wiring corrections, circuit fixes, and replacement of defective parts resulting from the manufacturing process, are completely free of charge.

Warranty Coverage Categorized by Product Type

Detailed scope of coverage and commitments for our manufactured panels

Power & Distribution Panels (PCC)

12–18 Months Warranty

Including main distribution, sub-distribution, capacitor banks, and ATS panels built to the highest busbar safety standards.

  • ✓
    Guarantee against loose connections and abnormal heating in copper busbar systems
  • ✓
    Ensuring proper operation of automatic and air circuit breaker mechanisms (ACB/MCCB)
  • ✓
    Flawless logic performance of mechanical and electrical ATS interlocks
  • ✓
    Electrostatic powder coating finish and enclosure body insulation guarantee
Torque-tested to standard specifications based on IEC 61439 dynamic tables

Motor Control Centers (MCC & VFD)

12–18 Months Warranty

Including Direct-On-Line (DOL), Star-Delta, soft starters, and inverter (drive) control panels.

  • ✓
    Guarantee of control wiring and relay circuit compatibility under load conditions
  • ✓
    Ventilation control, drive cubicle cooling, and standard airflow management
  • ✓
    Precise operation of thermal relays, bimetals, and phase failure protection
  • ✓
    Standard ferrule numbering and coding matching the engineering schematics
Provision of control circuit diagrams along with on-load start test approvals

PLC, Instrumentation & Control Panels

12–18 Months Warranty

Smart industrial control systems, HMI monitoring, SCADA, and automation stations.

  • ✓
    Guarantee of complete noise separation for analog/digital signals from power lines
  • ✓
    Comprehensive shielding, signal grounding, and regulated 24V power supplies
  • ✓
    Software support and logic programming bug fixes per project scenarios
  • ✓
    Delivery of final source code backups and HMI project files
Remote support available for automation programs when required

Legal Transparency: Out-of-Warranty Conditions

To ensure personnel safety and equipment integrity, the operator must observe the following:

Tampering by Non-Specialized Personnel

Any alterations to wiring, changes in breaker settings, removal of protective components, or breaking of seals on calibrated parts without prior written coordination with the company’s technical department.

Environmental Conditions Beyond Standard IP Ratings

Direct water ingress, humidity exceeding the panel’s protection class limits, corrosive chemical dust, or installation in unauthorized temperature ranges without foreseen cooling systems.

Severe Grid Fluctuations and Lightning Surges

Damages caused by direct lightning strikes and transient voltage surges in sites lacking standard earthing systems or Surge Protection Devices (SPD) as specified in the schematics.

Physical Damages During Client Transportation

Any falls, severe mechanical impacts, enclosure dents, or excessive vibrations resulting from improper securing during client-arranged transportation after factory delivery.

Warranty Service Workflow

Should you encounter any operational disturbance or require technical inspection, the following steps are executed with maximum speed:

1

Serial Registration & Issue Report

Contacting support and providing the serial number on the panel’s nameplate along with photos or videos of the issue.

2

Initial Review by Engineers

The technical team reviews manufacturing records within less than 2 hours and provides initial solutions or site visit schedules.

3

Expert Dispatch & Troubleshooting

Presence of the assigned engineer on-site, correcting assembly flaws, performing final operational tests, and completing handover protocols.

Have a project in mind?

Contact our experts to receive free professional consultation, review plans, and get a quote. We are ready to build the best solution for you.

Contact Our Experts

Working with the industry's top brands

Schneider Electric
Siemens
ABB
LS Electric
Hyundai Electric
Eaton
Delta Electronics
Omron